Privacy Policy
Effective Date: December 31, 2024

At Neohato, we are committed to protecting the privacy of our customers and ensuring the security of their personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. By using our website, you consent to the practices described in this policy.

1. Information We Collect
We may collect personal information that you provide when you interact with us, including but not limited to:

  • Your name, email address, phone number, and mailing address.
  • Payment details for processing transactions.
  • Information provided through customer surveys, forms, or inquiries.

In addition to this, we may automatically collect data such as IP addresses, browser type, operating system, and browsing behavior through cookies and similar technologies to improve user experience.

2. Use of Information
The information collected is used for the following purposes:

  • To process and fulfill orders, including shipping and handling inquiries.
  • To respond to customer service requests and provide support.
  • To send promotional materials, newsletters, or updates (only if consented to).
  • To analyze website performance and enhance user experience.
  • To ensure compliance with applicable laws and regulations.

3. Sharing of Information
Neohato does not sell or rent personal information to third parties. However, we may share your data with:

  • Service providers involved in order processing and shipping.
  • Regulatory authorities or law enforcement when required by law.
  • Business partners for limited purposes, subject to confidentiality agreements.

4. Security of Information
We implement robust security measures to safeguard your data. This includes encryption, secure servers, and restricted access to sensitive information. While we strive to protect your information, no method of transmission over the internet is entirely secure. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

5. Cookies and Tracking Technologies
Cookies enhance your browsing experience by remembering preferences and providing personalized content. You may disable cookies through your browser settings; however, this may impact website functionality.

6. Your Rights
You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to inaccurate or outdated data.
  • Opt-out of receiving promotional communications.
  • Request deletion of your data, subject to legal obligations.

7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected in the “Effective Date” at the top of this page. Continued use of our website constitutes acceptance of any updates.

8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Address: 4190 Tuckersham Ln, Tucker, Georgia(GA), 30084
Phone: (770) 938-3759
Email: info@neohato.net
Website: https://neohato.net/